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Tuesday 21 June 2011

SCCM Windows updates stuck in downloading state

This one is for my reference more than anything but im sure it will be of use to someone else. Here is how to fix the issue mentioned above (assuming boundaries etc are all ok)

1) Under the deployment package find the KB that is failing and delete it

2) Delete the KB from deployment management

3) Delete the KB from the update list

4) Update distribution points

5) Monitor the status messages until you see the MileStone "SMS distribution manager sucessfully Processed package"

6) Find the update in the update repository and drag to the update list (dont tick box to download)

7) Copy the update to deployment management and download the update again and add it to the correct deployment package.

8) Update the DPs and again wait for the same MileStone to appear

9) run a report and watch the number of sucessful installs begin to rise

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